This Website's Privacy Policy

Who is the data controller

Parabank, located at R. José Versolato, 101, Centro, São Bernardo do Campo (SP), CEP 09750-730, Brazil. For privacy and data protection matters, contact us at atendimento@parabank.com.br.

What data this website collects

This website is informational and has no sign-up forms. We don't ask for your name, national ID (CPF), banking details, or health information on this page. Opening an account and requesting credit happen in the Parabank app and through our support channels, which have their own privacy notices.

With your consent, we use audience measurement tools that record browsing data, such as pages visited, device type, traffic source, and clicks on the app download buttons. This data is used in aggregate form to improve the site.

Cookies

• Necessary: keep the site running and store your cookie choice and accessibility preferences in your own browser.
• Measurement: only activated if you click "Accept measurement" on the notice shown on your first visit. Until then, no measurement script is loaded.
• Marketing: the Meta Pixel (Facebook and Instagram) measures visits and clicks on the open account and download app buttons to evaluate campaigns. It also depends on your consent and isn't loaded before it.
• Internal statistics: to track page performance, we record anonymous counts of visits, clicks, and simulations, with a temporary identifier valid only during your browser session. This record doesn't use cookies, doesn't store your name, email, or ID, and doesn't allow us to identify you.

You can review or withdraw your consent at any time in "Cookie preferences" in the footer, and also clear cookies in your browser settings.

Legal basis and purpose

Necessary cookies are processed based on the legitimate interest of keeping the site available and accessible. Measurement cookies are processed based on your consent, which is free and revocable.

Sharing

Browsing data may be processed by the site's hosting providers and by the audience measurement and marketing tools used, such as Google Analytics, Google Tag Manager, and Meta Pixel, exclusively for the purposes described above. We don't sell personal data.

Your rights

You can request confirmation of processing, access, correction, anonymization, portability, deletion of data, and revocation of consent. To exercise these rights, write to atendimento@parabank.com.br, call 0800 800 0050 (24h via chatbot), or send a letter to the headquarters address indicated at the beginning of this policy. We also respond in Brazilian Sign Language (Libras), by text, and by audio.

Updates

Whenever this document changes, we publish the new version on this page. We recommend revisiting it periodically.